TRAINING AGREEMENT

Qualifi Level 4 Certificate and Level 5 Award in Paramedical Tattooing for Skin Restoration and Camouflage

This Training Agreement (“Agreement”) is entered into between:

Ink Illusions, a trading name of Turningworm Enterprises Ltd, a company registered in England and Wales under company number 06637279, whose registered office is at 11 Manor Corner, Manor Road, Paignton, Devon, United Kingdom, TQ3 2JB (hereafter referred to as “the Training Provider”, “we”, “us” or “our”)

and

The Learner, being the individual enrolling onto the training programme (hereafter referred to as “the Learner”, “you” or “your”).

By submitting an application, paying a deposit, enrolling onto the course or accessing course materials, the Learner confirms that they have read, understood and agree to be bound by this Agreement.

1. COURSE PROGRAMME

This Agreement relates specifically to the following programme:

Qualifi Level 4 Certificate and Level 5 Award in Paramedical Tattooing for Skin Restoration and Camouflage.

The course is delivered as a structured training programme and may include the following elements:

• online theoretical learning modules
• short answer written assignments
• six classroom practical training days
• case study portfolio development
• mentoring support
• formative and summative assessments
• professional discussion assessment where required by the qualification structure

The classroom training days form part of a single structured programme and are not sold or delivered as individual training days.

Successful completion of training does not guarantee certification. Certification is only awarded where the learner meets all assessment criteria required by the awarding organisation.

2. ELIGIBILITY

Learners must:

• be aged 18 years or older
• have sufficient written and spoken English to safely participate in training
• meet any prerequisite qualification requirements for the programme
• be deemed suitable for the course during the application and enrolment process.

The Training Provider reserves the right to refuse enrolment where suitability requirements are not met.

3. APPLICATION AND ENROLMENT PROCESS

Enrolment onto the course follows a structured process.

Applicants must first complete an application form providing details of their background, experience and suitability for the programme.

The Training Provider may request further information where necessary in order to determine suitability.

Applicants must confirm that they are able to finance the course, either through self-funding or through an approved finance provider.

If the application is accepted, the applicant will be invited to secure their place by paying the required deposit.

Following payment of the deposit, the applicant will attend a one-to-one induction call with the Training Provider.

The induction call will take place via video conferencing software such as Zoom or Microsoft Teams and will normally last approximately 30 to 40 minutes. The purpose of the induction is to ensure the learner fully understands the course requirements, assessment process, time commitment and expectations.

The induction session may be recorded for administrative and compliance purposes.

Once the induction has been completed and the learner has confirmed that they wish to proceed, the Training Provider will enrol the learner with the awarding organisation.

Upon successful enrolment with the awarding organisation, the learner will receive confirmation of enrolment.

4. COURSE FEES AND PAYMENT TERMS

Where learners are self-funding their training, a £1,000 deposit is required to secure a place on a specific training cohort.

The remaining course fees must be paid in accordance with the following payment schedule:

• 50% of the remaining balance must be paid no later than ten (10) days before the first scheduled classroom practical training session
• the final balance must be paid no later than ten (10) days before the learner’s formative assessment.

Failure to meet payment deadlines may result in suspension of access to training and assessments until payment has been received.

5. FINANCE PROVIDER PAYMENTS

Where the learner chooses to fund the course through an approved finance provider, the finance agreement exists solely between the learner and the lender.

The Training Provider is not a party to the finance agreement and has no control over lending decisions, interest rates, repayment schedules or any other terms imposed by the lender.

Where finance is used, the lender will pay the course fee directly to the Training Provider.

For the purposes of this Agreement, £1,000 of the financed course fee shall be treated as the course deposit once the statutory cancellation period has expired.

If a learner withdraws from the course after training has commenced, the Training Provider will not issue a refund and the learner remains responsible for any obligations under their finance agreement.

The Training Provider is not responsible for any interest charges, lender fees or finance costs incurred by the learner.

6. ONLINE LEARNING ACCESS

Learners will receive access to the online learning portal within one week of completing their induction call and confirming their enrolment.

By requesting access to the online learning materials, the learner acknowledges that digital training services will begin immediately.

Once online portal access has been granted, the course is deemed to have commenced.

7. STATUTORY COOLING-OFF PERIOD

Where the learner enrols online, by telephone or by email, they have a statutory cancellation period of fourteen (14) calendar days from the date the contract is formed.

If the learner cancels within this fourteen-day period:

• a full refund will be issued where no services have been provided.

Where the learner has already completed their induction session during the cooling-off period, the Training Provider reserves the right to deduct a £150 administration and induction fee from any refund to reflect services already delivered.

If the learner does not cancel within the fourteen-day cooling-off period, the £1,000 deposit becomes non-refundable.

8. CANCELLATION AND WITHDRAWAL

If a learner cancels after the statutory cooling-off period has expired but before online portal access has been granted, the deposit remains non-refundable.

Once the learner has received access to the online learning portal, the course is deemed to have started and the deposit is not refundable.

If a learner withdraws after training has commenced, no refund will be issued for any part of the course fee.

Where the learner has used a finance provider, the learner remains responsible for their finance agreement and any repayments owed to the lender.

9. COURSE DELIVERY AND ATTENDANCE

Learners must attend all scheduled classroom training sessions, assessments and other required training activities.

Learners are responsible for planning in advance which classroom cohort dates they will attend.

Places on classroom training days are limited and allocated in advance. Once dates have been allocated to a learner, those places are reserved exclusively for them.

10. RESCHEDULING CLASSROOM TRAINING

If a learner wishes to change their allocated classroom training dates, they must notify the Training Provider within fourteen (14) days of those dates being allocated.

Where notice is provided within this fourteen-day period, no rescheduling fee will apply.

Where the learner requests to change their classroom training dates after the fourteen-day allocation period has passed, a £150 rescheduling fee will apply.

Rescheduling is subject to availability and the learner may be required to wait until the next available cohort.

11. NON-ATTENDANCE AT PRACTICAL TRAINING

Failure to attend a scheduled classroom practical training day will result in a £500 practical training replacement fee per missed day in order to arrange replacement training.

This fee reflects the cost of trainer time, clinic space, resources and scheduling associated with the missed training day.

Replacement training will only be arranged once the fee has been paid.

12. MODELS

The Training Provider will normally supply models for initial classroom practical training where possible.

Learners may also be asked to bring models where reasonably possible.

For formative and summative assessments, learners are responsible for supplying suitable models.

If a learner is unable to provide models for assessments they must notify the Training Provider in advance.

Failure to provide models may delay assessments or certification.

13. ASSESSMENT AND REASSESSMENT

Learners must successfully complete all required assessments in order to achieve certification.

Where a learner does not meet the required standard, reassessment may be required.

A £250 reassessment fee applies per reassessment attempt. This fee covers assessor time, clinic resources, administration and internal quality assurance processes.

14. COURSE COMPLETION PERIOD

Learners are expected to complete the course within approximately 8 to 12 months.

The maximum completion period permitted is 18 months from the date of enrolment.

Where a learner requires additional time beyond this period, an extension may be granted at the discretion of the Training Provider.

Extensions are subject to an administration fee of £150 per three-month extension period.

15. NON-ENGAGEMENT

If a learner fails to engage with the course for a continuous period of six months, the Training Provider reserves the right to withdraw the learner from the programme.

Where withdrawal occurs due to non-engagement, no refund will be issued.

16. STUDENT CONDUCT

Learners must behave professionally and adhere to all health and safety procedures throughout training.

The Training Provider reserves the right to remove a learner from training without refund where behaviour is considered unsafe, disruptive, abusive or in breach of training rules.

17. INTELLECTUAL PROPERTY

All training materials, course content, learning resources and teaching methods remain the intellectual property of Ink Illusions.

Learners may not copy, reproduce, distribute, share or teach any course content without written permission from the Training Provider.

18. LIMITATION OF LIABILITY

The Training Provider shall not be liable for any indirect, incidental or consequential loss arising from participation in the course.

The Training Provider’s total liability shall not exceed the amount of course fees paid by the learner.

19. FORCE MAJEURE

The Training Provider shall not be liable for delays, cancellations or changes to training resulting from events outside reasonable control, including but not limited to illness, natural disasters, travel disruption, government restrictions or other unforeseen circumstances.

20. GOVERNING LAW

This Agreement shall be governed by the laws of England and Wales.

Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.